Refund and Return Policy

Refund and Return Policy

  • General Policy: All sales are final. We do not offer refunds, returns, or exchanges for any products purchased through taraf.

  • Damaged or Defective Products: The only exception to our no-refund policy is if you receive a product that is damaged or defective upon arrival.

  • How to Report a Damaged Item: If you receive a damaged product, please contact our support team immediately at [email protected] with your order number and clear photos of the damage. We will review your case and arrange for a replacement or a refund accordingly.

Cancellation Policy

  • Eligibility: You may cancel your order at any time before you receive the product.

  • How to Cancel: To cancel an order that has not yet been delivered, please contact us at [email protected] with your order details.

  • After Delivery: Once the product has been successfully delivered to you, the order can no longer be cancelled.

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